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Antiqo

Shipping & Delivery Policy

Last updated: 15 October 2026

This policy explains how Antiqo (antiqo.in) packs, ships and delivers your order. It forms part of our Terms & Conditions.

Where we ship

We currently ship to addresses within India only. Antiques more than 100 years old cannot be taken out of India under the Antiquities and Art Treasures Act, 1972, so we do not accept international orders.

Shipping charges

Shipping is free. Every order is shipped fully insured to any delivery address in India, and there is no shipping charge at checkout, whatever the number of pieces.

Dispatch time

Every piece is checked, photographed and packed by hand. Orders are dispatched within 3–5 business days of payment being confirmed. If you have asked for a live video viewing before dispatch, we will arrange it with you first.

Delivery time

Once dispatched, orders are usually delivered within 5–10 business days, depending on your location. Metro cities are often faster; remote areas may take longer. These are estimates, not guarantees, as delivery is handled by our courier partners.

Packing and insurance

  • Fragile pieces, frames and jewellery are packed in protective, multi-layer packaging.
  • Every shipment is insured until it is delivered to you.
  • Jewellery and high-value pieces may need a signature or a one-time password (OTP) on delivery.

Tracking

When your order is dispatched we will send you the courier name and tracking number by email and/or WhatsApp.

On delivery

Please check that the outer package is sealed and undamaged before accepting it. We recommend recording a continuous unboxing video. If the package has been tampered with or the piece is damaged, tell us within 48 hours of delivery at info@antiqo.in or on WhatsApp +91 72319 51751, with photos or the video, so that we can make an insurance claim and help you under our Returns, Refund & Cancellation Policy.

Delivery address

Please make sure your address, PIN code and phone number are correct. If a parcel is returned to us because of an incorrect address or because nobody was available to receive it after repeated attempts, the cost of re-shipping may be charged.

Delays

We are not responsible for delays caused by courier partners, weather, strikes, public holidays or other events outside our control, but we will keep you informed and help you follow up.

Contact

Antiqo, Seth Tolaram Kothari Marg, Churu, Rajasthan, India
Email: info@antiqo.in · Phone / WhatsApp: +91 72319 51751